Frequently asked questions
OZessay is a legitimate Australia-based academic assistance service with a steady record of success. Our dedicated team assists both domestic and international students with their essays, research papers, case studies, coursework, term papers and over four dozen of other academic assignments for school and university submissions.
Yes, we have in-house experts in all popular academic subjects, including English Literature, Law, Business and Nursing. You can view the complete list on our order page.
Additionally, we maintain a large database of freelance experts who specialise in less common subjects. If you do not see your required subject listed, please select "Other," and our support team will make every effort to find an available expert in your specific field.
Our firm employs certified academic writers and editors with advanced degrees (BA, MA, PhD) from renowned educational institutions and extensive expertise in the field. They are assigned to orders based on the type of work, subject and academic level requested.
Our service is built on trust and dedication to our customers' success. These are just some of the reasons why you can rely on us:
- OZessay has over 15 years of expertise in the field and thousands of satisfied customers worldwide.
- We employ subject-matter professionals only. No undergrads, dropouts or inexperienced writers are part of our team.
- Every completed paper goes through a meticulous review process to ensure it's free from plagiarism and generated content and aligns with your expectations and academic standards.
- Our clients consistently share positive experiences. You can check them both on our website and popular review platforms such as Sitejabber.
- Our prices on paper writing are transparent and start at just A$13.92.
- We have a secure customer area and offer direct communication with assigned writers.
- Our support team is available 24/7 over phone, email and live chat.
Yes, we do. However, they are mainly for internal purposes and management. Walk-in visits are not accommodated.
If you have any questions or need a consultation, please contact our 24/7 support team at +612 9056 1089, email us at [email protected] or send us a direct message through live chat.
Our experience in this industry sets us apart. Originally an international organisation serving students worldwide, we now offer specialised services tailored for Australian students with writers from Australia and the UK. This specialisation is driven by two main factors. Firstly, the conventions of academic writing vary from continent to continent, and Australian customers prefer Australian writers familiar with local norms. Secondly, our extensive writer and customer base has prompted us to adopt a more personalised approach. We are proud to have thousands of satisfied clients from all corners of the globe, including Australia!
Yes, absolutely. At OZessay, plagiarism and generated content are taboo. Therefore, all essays and other academic papers are written from scratch by subject-matter experts with extensive expertise in their fields. You can review customer feedback in our testimonials section to learn more about their experiences with our writers.
Yes, our papers are guaranteed to be original and free from plagiarism. We use advanced software like Copyleaks and Copyscape to check for plagiarism in every completed assignment. Our quality assurance team also reviews each work to ensure it meets all your instructions, including proper citations and references.
No, our papers are never reused, resold or published anywhere. Unlike many of our competitors, we don't own or operate databases of essays and dissertations. We think it is highly unethical to risk our customers' reputations.
Yes, we have a dedicated team of writers available 24/7 for urgent assignments. They can meet even a 1-hour deadline for essays and other small tasks. More extensive types of work, such as a research paper, will require a minimum of 24 hours, depending on the complexity of the project.
Yes, we offer a 15% discount on first orders, 10% cashback on the second order and 5% on all subsequent orders. You can use this cashback to cover the cost of your future orders, either in part or in full.
After your 10th order, you become a VIP client. This includes a Personal Manager to assist you and a 10% lifetime cashback on all orders.
Plus, you can take part in our holiday giveaways and monthly promotions, saving between 15% to 35% on new orders.
At OZessay, you can get any academia-related services you might need before, during and after graduation. We deliver 100% original content (e.g., essays, research papers, multiple-choice questions, dissertations, etc.) written from scratch according to your instructions. Our services also encompass editing, rewriting, proofreading and formatting assistance. Additionally, we specialise in admission and scholarship essays and speeches and can create compelling PowerPoint presentations for you.
Yes, we do. We collect original data through surveys, interviews, experiments and other methods to ensure accurate results.
Yes, we craft detailed research proposals for theses, dissertations and research projects using a range of databases, including EBSCO, JSTOR, CINAHL, Cochrane, Emerald Insight, Google Scholar and others. If nothing else is instructed, your research proposal will outline the research objectives, methodology, expected outcomes and significance of your study.
Yes, we can help create an effective questionnaire for your research goals. Simply choose "Other" on the order form and provide detailed instructions, and our experts will handle the rest.
Yes, we handle such assignments, too. We have experts who specialise in statistics and data analysis software, such as SPSS.
Yes, we can. Simply select the "Rewriting" service when filling in the order form and provide instructions on what exactly needs to be changed. Our experts will handle the rest by the specified deadline. Additionally, they will mimic your style so that the completed paper reads as if you did it.
We'd be happy to proofread your assignment! Just choose "Proofreading" on the order page, upload your assignment instructions and grading rubric (if any), and our expert will take care of the rest.
At OZessay, we offer 4 comprehensive guarantees designed to make your customer experience smooth and rewarding:
- Completely original, AI-free papers: Our experts write each paper with all the instructions provided by the client in mind. No AI or templates used; everything is written from scratch.
- Thorough quality check: All completed papers are scanned with specialised software to make sure they are 100% original and contain no generated content.
- Advance delivery: Our experts do their best to deliver orders ahead of schedule, helping clients on a tight schedule meet even the most urgent deadlines and allowing them time for revisions.
- Refund guarantee: If the completed paper contains any traces of plagiarism or generated content, we will rewrite it for free or refund your money—no ifs and buts!
Yes, our writers adhere to strict quality standards, conducting in-depth research for each assignment and producing original work that meets the highest requirements of academic writing. Every completed paper is checked by the Quality Assurance Department for plagiarism, generated content and other quality issues before being delivered to the client. You can review our work samples here.
We can produce high-quality work for you. However, we can't promise a specific mark because grading standards differ between universities and professors. What we can guarantee is that we will carefully follow your instructions and revise your paper until you are happy with it. Otherwise, we'll refund your money.
No, that's highly unlikely. Firstly, because we never disclose information about our clients and their orders to third parties. Secondly, we uphold a strict NDA and enter all our clients into the system under unique IDs, not real names. Thirdly, all communication between clients and writers is conducted on a no-name basis. Fourthly, all papers are written from scratch based on the client's individual needs and are not distributed or reused. Lastly, we have an excellent online reputation and pride ourselves on improving it steadily, with more satisfied customers every year. You can check our customers' feedback on our website and reputable review websites like Sitejabber or Reviews.io.
Definitely! All our papers are written from scratch, integrating the writer's thoughts and ideas based on the customer's specific instructions and requirements. They are never pre-written, AI-generated or copied from any other source. Any information taken from another source is always properly referenced.
Our ordering process is quick and simple. To place an order with us, simply click on the "Order Now" button found on any page of our website or "Create New Order" in your customer area. You'll be directed to a secure order page where you can fill in the form with detailed information and specific instructions for your paper. After that, make a secure payment using Stripe or PayPal and wait for your flawless paper to be completed. If you prefer to stay informed, you can track the writer's progress in your customer area and communicate with them using our secure message board.
Important: Don't worry if you're unsure which option to choose or how to fill in the form. Our support team will review all instructions and make corrections or ask you for clarifications if needed. You'll also have the chance to send any additional instructions after placing your order.
When placing your order, please specify the type of paper you require, subject, academic level, deadline, number of sources, referencing style and any other information (e.g., instructions, grading rubric, recommended sources) that can help the writer better complete the order. Please also provide valid contact details so we can contact you in case of an emergency.
While standard writers are qualified and experienced to handle most assignments with flying colours, top writers are chosen for more complex assignments requiring a deeper dive into the topic.
Premium writers are our top 10 highest-rated experts in their subjects with the most extensive experience. They are recommended for critical or high-stakes assignments that constitute the majority of the mark.
Yes, we have a dedicated team of qualified ESL writers who cater to the needs of international students. They can adjust their writing style to fit your level of English. To have an ESL writer handle your request, add the "Simple Language" extra service to your order and provide a sample of your previous work.
"University level, bachelor's" means undergraduate work at a university level. If you need help choosing the level of work, please contact our support team by phone, email or live chat.
Our team can write or polish any type of work to perfection within 1-24 hours. However, we recommend choosing a more extended deadline to ensure our experts have adequate time for thorough research and you have ample time to review the final work and ask the writer for any necessary adjustments.
We have unique in-house software that scans each order's details and compares them to our database of subject-matter writers. All matching experts available are listed and displayed to the dedicated manager. The manager then reviews their profiles and assigns the order to the expert with the highest rating for the requested type of work.
Yes, you can ask for a specific writer by entering their ID in the "Preferred Writer" field of the order form. If they're available, we'll contact them right away to assign them to your order.
Yes, simply skip the instruction field when ordering and upload your instructions later through the customer area. Keep in mind though that the writer won't start working on your order until they have instructions on hand. Therefore, make sure to add them as soon as possible.
Yes, you can make changes to your order after it has been placed. This can be done through the customer area.
If you need to adjust the order's urgency or add more pages, an additional payment will be required.
Yes, you can keep track of the progress through the customer area. However, the most reliable way to receive real-time updates on your order's progress is by maintaining direct communication with your writer via the message board.
You can contact your writer through the secure message board in your customer area. Simply scroll to the corresponding order number, click "Details," and you're good to go! In the upper right-hand corner, you'll see the message board and will be able to type your first message to the writer. Please note that exchanging contact details or any other personally identifiable information with the writer is forbidden.
Every completed paper undergoes an automated plagiarism check using software similar to that used by universities. If the software detects any plagiarism that exceeds the acceptable percentage, the writer will be notified immediately. The paper will then be revised until all traces of plagiarism are eliminated.
Additionally, we can provide a detailed plagiarism report if you add the corresponding extra service to your order.
You can reach us at +612 9056 1089 or use our secure messaging system in the customer area. Our dedicated support team is also available 24/7 through live chat and email.
With OZessay, your customer experience is entirely secure. All order information and login details are transmitted via a 2048-bit SSL secure channel to ensure maximum protection. Payment statements contain only safe information to maintain privacy.
All orders are processed using secure payment methods such as Stripe and PayPal, in accordance with our Terms and Conditions, Privacy Policy and the best PCI DSS practices for handling payment data.
Third parties have no access to our customer database or any orders.
Yes, OZessay is a 100% confidential paper writing service operating under Australian law. We ensure total confidentiality by assigning unique IDs to each client so that even your writer will not know your real name.
Absolutely! We adhere to strict NDA policies and are GDPR-compliant. Rest assured, we will never disclose your personal, contact or credit card information under any circumstances. Your information is 100% secure with us!
No, we only charge for the actual content of the paper. A bibliography, references, title page, and outline are provided at no additional cost.
At OZessay, we offer two secure methods of payment:
- Stripe
- PayPal
Please note that payment is required at the time you place your order.
To ensure your security, our service is PCI-compliant, which means all sensitive information, including credit card data, is transmitted through a 256-bit AES-encrypted SSL channel and is not stored in our database.
Yes, payment in instalments is available upon request, primarily for large projects such as theses or dissertations. Don't hesitate to get in touch with our support team to discuss your particular case.
Yes, we will send you a direct link to the completed assignment via email. Alternatively, you can log in to your customer area to download the file whenever needed.
Sure! Our team is punctual with the client's deadlines, even the tightest ones. Our writers do their best to deliver completed orders not just on time but ahead of schedule to give clients more time to review the work and request any necessary revisions. You can track the progress of your order through your customer area and communicate with your writer to stay updated.
Our standard formats include .docx for papers, .xlsx for assignments and .pptx for presentations. Tasks requiring special software are delivered in compatible formats.
Once delivered, all rights to the completed papers are transferred to you, meaning they are yours to use as you wish.
Our service is completely confidential, and we respect our customers' right to privacy. Therefore, no one else will have access to your paper, except for your assigned writer, and only if there has been a problem with the order.
Please note that each paper we deliver is custom-written for a specific customer, addressing their required topic. We don't resell, publish, trade or display completed orders anywhere at any time.
That's not a problem for our team. You can easily request revisions based on the initial instructions through your customer area or by chatting live with our support team. Your assigned expert will revise your paper at no extra cost.
Yes, you can request revisions based on the initial instructions. Such revisions are free within 14 days for papers up to 20 pages long and within 30 days for papers containing 20 or more pages. However, if your revision request includes new instructions, additional charges may apply.
OZessay is one of a few writing services that offers customers unlimited revisions. So, your expert will tweak your work as many times as needed until you're 100% satisfied.
We guarantee that you'll be 100% satisfied with the result as our subject-matter writers have years of expertise in academic writing and always follow customers' instructions to the dot. Still, if there's anything you find unsatisfactory, just let us know, and we'll revise your paper or provide a refund. No ifs and buts!
To request a refund, please reach out to our customer support team either via phone, email or live chat and explain the reason for your request. Be sure to provide your order number and any relevant evidence. Refunds are typically issued to the original payment method and may take several business days to process. For more details, please contact our 24/7 customer support team.
