Frequently Asked Questions
We do guarantee the highest standards of the papers we produce. However we cannot guarantee your grade. We also guarantee completely plagiarism-free papers as we check all of them with the latest version of plagiarism-detection software before delivering to the customer. In case you find any plagiarism though we guarantee the full money refund.
Our company currently employs over 7500 professional writers ranging from Bachelor's to PhD degrees in various fields, ranging from SEO writing, article writing, to professional ghost-writing. They are assigned to the project based on the type of your order and the academic level of your paper.
The time-frames are specified by our customer. However, we recommend to place the order for as much time as you can allow as it is not only about writing the paper but about the researching relevant materials as well.
Starting August 2006 we have launched a module that checks any custom paper that we produce for plagiarism, be it a dissertation, coursework, thesis or a simple 5-paragraph essay. We utilize latest technologies of web search to detect plagiarized materials and guarantee 100% authentic custom written research papers. The procedure is as follows: whenever the writer uploads a completed paper to the control panel, our system starts an automatic plagiarism check in the background. The paper is separated into small blocks, called patterns. Then the system performs a web search by utilizing a so-called Rabin-Karp algorithm of string text search, thus giving the most precise results, (it even includes sources where the parts of the paper were copied from). This technology was invented back in 1987, and we found it to be the most adequate solution for our clients needs.
Yes, we can. We employ writers specializing in statistics and data analysis software, including SPSS.
We generally allow our most experienced writers to pick-up orders themselves, as long as they have the relevant qualifications. When a new order comes in, we circulate a notice to all writers in that field, and someone who is available and interested in your topic will chose to work on your project. Our junior or less experienced writers require administrators' approval before they can start on the job. Writers have competitive incentives to work towards and are well looked after, which means that we attract and retain the very best writers in this industry.
We can certainly provide you with a 2:1 level writing. But, because of differing standards of grading between universities (and even professors) a guarantee of grade is near impossible for any writing service, we suggest you to be careful of those that do. However, we do guarantee we will work on your paper until you are completely satisfied with it, if we don't get it right the first time we'll revise it until we do.
No, our papers are never resold or published anywhere else. Unlike many of our competitors, we do not own or operate databases of essays and dissertations. We think it is highly unethical to put reputation of our customers under question.
Yes, of course we have a big team, employing around 1200 professional writers. This number increases every day as we keep hiring new people. In the feedback section you may notice other customers mentioning writer numbers. Some numbers are over 9000. This is how many writers have attempted to actually register with us, but we only work with the best, allowing only the professionals to be a part of our team.
We charge only for the actual content. Bibliography, references, title page and footnotes are free of charge. It is easy to check: every word processing software has a function of word count. Normally, there should be around 250 words per page. This means a thousand words every four pages. So, dividing the number of words by 250 you will get the actual number of pages paid.
We provide one of the best writing services available. We have 100% customer satisfaction guarantee which means that customer satisfaction is our top priority.
Our 100% customer satisfaction policy guarantees you that you may request as many revisions as you find it necessary. To request a revision for the completed paper, please login to your control panel and click on a "Request Revision" link.
We do handle rewriting of assignments. Simply let us know how many pages are needed to be changed and we will deliver it to you on or before the date specified. Make sure you choose "Editing/rewriting" in the "Academic Level" section.
We can certainly adhere to any guidelines sent to us; we have a vast experience in writing papers on almost every academic topic out there. After an order is placed, the guidelines and example can be uploaded for the writer to look at, as well as any other material you wish to provide.
Yes, we have an accumulative discount policy for returning customers, starting at 3% to 15% off every new order. Every new order you place counts towards the total ordered amount thus increasing the discount level. It means, that if you, for example, have $640 worth of orders (thus qualifying for 6% discount), the new order of $100 that you place will bring your totals to $740 and will be calculated at "7% off" rate.
It's yours to do with as you wish. No-one else will ever get to see it, obviously apart from your writer, and if necessary the administrative staff (e.g. if there has been a problem with the order). Every single paper that we deliver has been custom written for one specific customer only, and it deals with that person's required topic and nothing else. We do not resell, publish, trade or display completed orders anywhere else at any time. You may regard it as yours in its entirety. We also do not make use of essay banks and pre-written essays; everything is written fresh for each new order. Our service is completely confidential and we regard our customers' right to privacy very highly.
Yes, you can keep track of the progress through your personal control panel. Yet, maintaining contact with your writer is the most efficient way to obtain reliable information in regards to your order progress. You can communicate with the writer directly, via the control panel.
As you will see from the tabbed subject list on our website, we do cover almost every imaginable topic. We employ approximately 1200 writers who have all sorts of qualifications, and our company is constantly expanding. If a specific writer you request is busy with other assignments when you place your order, we will usually be able to match the order to another writer who also has excellent credentials.
We would be glad to proofread your assignment, please feel free to visit our order page or contact us via email with assignment criteria if unsure. When placing an order, make sure you choose "proofreading" in the "Academic Level" section.
University level, Bachelor's refers to the academic level to be written. If you are an undergraduate studying at the university, then that is what you should select. The vast majority of our papers do receive a 2:1 or better. We suggest you selecting the level of difficulty in accordance with your expectations.
The usual method of payment is by credit card, online. Payment is required at the time you place your order. We are a PCI-compliant website, all sensitive information is transmitted via 256-bit AES-encrypted SSL channel, and your credit card data is not stored in our database. However, if you feel hesitant using your credit card online, please feel free to place your order over the phone. To do this, you first need to visit our order page, enter assignment criteria, click "Proceed to Payment", and call us when on the payment page. We will quickly identify your order and activate it, after the payment has been processed.
There are several formats you can choose from: Word Document File (.DOC) Excel Datasheet (.XLS) Rich Text Format (.RTF) Power Point Presentation (.PPT) ZIP Archive Format - includes any multiple files in a single file (.ZIP)
Yes, we will send you a completed assignment via email. Alternatively, you can login to your personal control panel to download the file in case you need it later.
Our assignments are completely free of plagiarism. We do not resell our work. We provide complete and total confidentiality to the extent that even your writer does not know your identity.
Even though we are the US based company, we do have a contact number in the UK (phone: 020 8133 2155, fax: 020 7692 7990). All the phone calls and faxes are redirected to our head office.
Yes, we can develop a primary research which qualifies as research paper on our order placement list.
Yes we do write research proposals, simply state the topic when placing an order, or indicate in your order instructions, that the writer can choose it for you. The research proposal qualifies as a research paper type of assignment.
Yes, we can develop a questionnaire. It qualifies as a research paper type of assignment on our order placement list.
We have an excellent reputation, and pride ourselves on making it steadily better, with more and more satisfied customers every year. We know that there are other custom writing sites that claim to offer what we offer, but just a quick look at those organisations' websites will tell you that their English isn't all that good, and their presentation of information is not very professional or clear. That's what you can expect in your papers, too. Compare our site, with its flawless English and crisp presentation of information, and know that what you see here is what you will get from OZessay.com.au. Or let's put it another way: in our line of work, you would soon hear from your friends, class-mates and colleagues if we were disreputable!
We guarantee that you will be satisfied with the result as our writers follow your instructions precisely. In case there is anything that you think is not satisfying, please you we will not only revise your paper we will do it for free as long as the instructions for the revision correspond to the initial ones.
Our experience in this industry sets us apart. We have grown from an international organization catering for students all over the world, and we are now offering an additional Australia-based service for Australian students, with Australian and UK writers. The reason for our specializing in Australia market is twofold. Firstly, the conventions of academic writing differ from continent to continent, and Australia customers need Australian writers. Secondly, the sheer numbers of our writers and customers have led us to adopt a more individualized approach. We have lots of happy customers from all over the world, including the Australia!
Absolutely! We will never disclose your personal, contact or credit card information under any circumstances. This is one of the key points of our business. This information is 100% secure with us!
High-quality, plagiarism-free, well structured and properly referenced papers that meet your deadline are guaranteed! The papers are assigned to the writers whose field of competence (specialization) exactly corresponds to the subject of the paper. Thus the writer delivers the paper which meets both the academic requirements for this type of the assignment and your personal requirements. We treat our customers very seriously, the quality of the paper is our top priority, and thus we guarantee your satisfaction.
We communicate with our customers over the phone: (02)8011 3512. To specify any details feel free to use our messaging system. Moreover, our qualified support is available 24/7 via the live chat.
It is a good idea to split your order into several smaller orders. For example, if you order a dissertation, split it so every chapter would go as a separate order and request the same writer to work on all orders (there is such an option on the order page). However, we are working on an automated system that will process your payment in instalments. Currently our staff members would monitor your order for instalments.
Every single completed paper undergoes an automated plagiarism check. The software we use is identical to that used at the universities. If this system detects any rate of plagiarism which is not part of the references, the writer will be notified immediately and the paper will be sent back to the writer to be edited until any trace of plagiarism is eliminated.
When the paper is uploaded, it is completely yours to deal with. It will never get distributed on the web, published in any media or resold â€“ it goes against our companyâ€™s policy! The paper is stored in our database for you to download it in case you need it.
Definitely! All our papers are written from the scratch incorporating writerâ€™s thoughts and ideas according to the customerâ€™s instructions and requirements. They are never pre-written or copied from any other source. Any information taken from another source is always properly referenced.
You have several options. We accept all major credit cards, checks, international money orders, bank wire transfers, instant collect systems such as Western Union. For more information, please visit accepted payments page.
The papers are uploaded in MS Word format by default. However, if your assignment requires otherwise, we can make it any format you specify.
To place a new order with us click on the "Order Now" link at any page of our website. This will take you to our secure order page. Fill out the order form placing detailed information and precise instructions for this order which will expedite the process of writing and ensure a high-quality outcome.