All of our customers are entitled to free unlimited revisions to their paper within 14-30 days (for papers under and over 20 pages, respectively) from the actual deadline of their order. This applies to orders with unaltered initial instructions. If the instructions were changed during the order fulfilment process, an extra payment might be needed.
We also offer an extended revisions option which gives customers the opportunity to get extra 2 weeks for amending their paper at no additional charge. This option is paid and costs 15% of the total bill. It can be ordered in the сustomer account only after the paper was completed and uploaded by the assigned writer.
In case the completed paper doesn’t meet your expectations, you can request a free revision. To do so, just log in to your customer account, navigate to the ‘Revision Instructions’ field and click the ‘Add Revision Instructions’ button. You’ll see a pop-up window where you have to enter instructions for your writer to revise the paper and then hit the ‘Submit’ button. Here you can also drag-and-drop files containing your instructions or email them to our staff.
We recommend you to provide as many details as possible to get the expected result. And please make sure to list problems point by point and give comprehensive explanations of what needs to be fixed in your paper. In case of any revision-related issues, please get in touch with our support representatives via phone, email or live chat.
When you’re done with that, your writer gets an instant notification and starts amending your paper as soon as they become available. At this stage, they can ask you to clarify some points of your instructions via the message board, and you can upload additional files and give extra instructions. If you need a revision urgently, all you have to do is send a message to our support staff, and they’ll make sure the writer starts fulfilling your request straight away.
According to a recently conducted survey, in 95% of the cases, a need for revisions arises because of unclear or inaccurate instructions. So please be sure to provide clear and detailed assignment instructions when you place your order with us. It will help save your and the assigned writer’s effort and time.